This is a bit of a stream of consciousness at the moment and certainly a work in progress.
Here are some broad categories that we could structure events around, starting with the basics and moving on to more advanced topics. The Feb event could explore number 1 on the list and subsequent events this year, numbers 2 & 3.
More experienced Twitter users can share experience with those who are starting out, or just starting to explore whether Twitter is something they should start using.
The only problem I can foresee with this structure is that people who have missed out on event no.1 might come into event 2 at a disadvantage. I think this can be addressed by capturing what was discussed at event 1 and sharing it online during and after the event, so it forms a set of resources and support that can be accessed at any time.
- Getting started
What is Twitter and how does it work?
Exploring objectives - why you are setting up a Twitter presence and what you hope to achieve
Setting up a Twitter account - how to do this, what do you need to think about when choosing a user name and profile picture?
Finding a Twitter voice - personal or professional, or a mix of both, from an individual or an organisation?
Choosing a Twitter client - what are they and which one to choose?
Experimenting and learning - how to decide who to start following and interacting with - exploring who you might I want to follow and why, introduction to Twitter directories & other services/ tactics to find interesting/ useful/ like-minded people to follow
- Attracting followers and building a Twitter community
Introduction to Twitter directories - finding interesting/ useful people to follow, who might follow you back
Strategies and tactics to creating buzz using Twitter (through asking questions, interesting links, @replies, aggregating tweets with hashtags etc.)
Questions about followers - exploring the following questions - should I accept all follows, how can I reject followers and should I do this, do I need to welcome followers?
Managing communiciations - should I welcome followers individually, do I need to reply to direct messages - ways to auto-follow and set automatic welcome messages
How should I respond if someone says something negative about my cause/ charity's work?
- Leveraging your Twitter community to generate value for your cause
How to use Twitter for campaigns, fundraising, marketing, communiciations, recruiting supporters, reaching out to stakeholders and service users etc. - what Twitter-related services can be used to help you to do this and which other platforms can you integrate your Twitter activity with to amplify your message and take it to a wider audience.
Please get stuck in and add your thoughts and ideas to the list above.
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